VerifiBee Identity Verification Privacy Policy
VerifiBee takes your Identity Verification Privacy seriously. Find out how VerifiBee deals with your personal data.
Version 2.2.4 - Last update on 21 May, 2024
VerifiBee Privacy Policy Statement
The VerifiBee Identity Verification Service (“IDV”) is provided by FinTech Hive (PVT) Ltd.
This privacy information will refer to the relevant VerifiBee entity as 'us' and the organisation you're interacting with to prove your identity as the 'Organisation' or 'Client'.
When you use VerifiBee's Identity Verification Service, VerifiBee is acting as the service provider or processor on behalf of our Clients. This means that our Clients are responsible for complying with the laws relating to your identity check including providing you with information about the processing of your personal data – you should contact the Client (the Organisation that requested you complete the identity check) for any questions on their use of your data.
What is VerifiBee Identity Verification?
VerifiBee's Identity Verification service allows one time verification of a living person's identity. VerifiBee Clients use our Identity Verification service to assist in conducting identity checks for various purposes.
You can read more about VerifiBee's Identity Verification service here: www.verifibee.com/identity-verification
Identity Verification
VerifiBee Clients will direct you to complete an identity verification using VerifiBee technology. At this point we will collect information from you to send our Clients a report with the results of any checks requested by the Client.
Information collection and use on behalf of VerifiBee Clients?
| Information | Use |
|---|---|
| Identity Document including available ID Document fields | We use your ID Document to check it's a genuine document, establish your identity and check for fraud. We extract your details from the document such as your name, date of birth, address (if present), document number, nationality, type of document, gender, data of issue, date of expiry and photo in order to perform the identity checks requested by the Client and provide the results back to the Client. If requested by the Client, we will also share an image of the ID Document with our Client. |
| Selfie | Liveness: We use your selfie to check that you are a real person. Face match: We compare your selfie with the photo on your ID Document to make sure individuals only upload their own documents. In some countries this data may be considered biometric data and VerifiBee and/or our Client may ask for your consent to this processing. If you do not want to consent then you should contact our Client (the Organisation that asked you to complete the check) and ask for another option to verify your identity. |
| Address | Where requested by our Client, we check your address (provided by you or extracted from your ID or supplementary document) information. |
| Name, DoB, address and other ID Document fields | In some countries, we send your information to trusted third parties, such as Credit Reference Agencies, to look for other information about you that helps us verify your identity on behalf of our client that has requested the check. |
| Information on how we verified your identity | This information creates a report stating how VerifiBee verified your identity, what checks we did and the results of those checks. This is sent to the Organisation that requested you complete the check. The results sent to the Client are recommendations only - it is up to our Clients to decide what to do with the results based on their use case. This information includes your IP address when using VerifiBee's Identity Verification service. |
Data Retention
The maximum amount of time that VerifiBee has access to your personal data to perform the check on behalf of our Clients is 90 days - in some cases Clients will configure the VerifiBee service so that your personal data is deleted immediately following the check. This will depend on the Client and their specific requirements.
After 90 days (or sooner if chosen by the Client) VerifiBee will continue to store the data on behalf of the Client, according to the retention period set by them as controller.
Where VerifiBee is under a legal or statutory obligation to retain your data, for example due to a valid request from law enforcement, we will keep your data for longer.
Information sharing
Our Clients
We will put your data into a automated report and send that report to our Client through APIs who has requested you complete the identity check.
Credit Reference Agencies & third party providers
In some countries, if we need to use a credit reference agency to verify your address or other part of your identity, as requested by our Client, then we send the relevant details to the credit reference agency or fraud prevention database and use the response in our identity verification report sent to Clients.
Law Enforcement of other official body
We will have a legal obligation to share the information if we receive a court or similar legal order ordering us to disclose it.
Where we are required to share information with law enforcement or other government authority we will ensure
- The request is valid;
- The information requested is no more than necessary;
- That, where possible, we have tried to redirect the request to the relevant Client; and
- That, where possible, we have informed the relevant Client of the request.
No sale of personal information
We will not rent or sell your personal information to third parties.
Your rights
If you want to exercise your rights in relation to your check, you should contact the Organisation that requested you complete the check as they are responsible as controller.
Contact
For general questions on VerifiBee or the IDV product: support@moneta.lk
For questions about your rights: Contact the Organisation that requested you do the identity check
For questions on privacy: privacy@moneta.lk
Or write to:
VerifiBee DPO
FinTech Hive (PVT) Ltd, 6th Floor,
No. 309, High Level Road,
Colombo 06.
Sri Lanka.
Changes To The Identity Verification Privacy Policy
We may update our Identity Verification Privacy Policy from time to time. We will notify you prior to any changes becoming effective and update the "effective date" and "version" at the top of this Identity Verification Privacy Policy. By continuing to access of use the App after those changes have become effective, you agree to be bound by the revised Identity Verification Privacy Policy.
How To Contact Us
If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us at contact us.
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